Privacy Policy
Privacy Policy
Effective Date: January 14, 2026
This Privacy Policy describes how Another’n (the “App”) collects, uses, stores, and protects information. It applies to:
•
Users of standard production releases
•
Prerelease or beta users (including TestFlight and other prerelease builds)
•
Users who voluntarily opt in to diagnostic data sharing to support development
User Groups
We distinguish between two user groups:
1.
Standard Users – users who have not enabled diagnostic sharing
2.
Diagnostic Participants – prerelease/beta users and users who explicitly opt in to diagnostic sharing through the in-app “Support Developers” setting
Note: No non-standard or invasive data is collected from any users at this time. All data collection is limited to basic account information and optional diagnostics for users who opt in.
1. Scope Overview
Standard Users
Standard Users use the production version of the App and have not enabled diagnostic sharing.
For Standard Users, we collect only the minimum information required for account creation and authentication.
We do not collect:
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Analytics
•
Behavioral data
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Usage metrics
•
App interaction data
Diagnostic Participants
Diagnostic Participants are users who explicitly opt in to diagnostic data sharing, either by:
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Participating in a prerelease or beta program, or
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Enabling the in-app “Support Developers” setting
Diagnostic Participants share additional technical diagnostics only, used solely to identify bugs, improve performance, and support development.
2. Information We Collect
Each category below applies to both groups, with differences clearly noted where applicable.
2.1 Personal Identifiers
What this includes: Basic identifiers required for account access.
Standard Users
•
Email address
•
Authentication metadata required for login
Diagnostic Participants
•
The same information as Standard Users
•
For prerelease signups only: first name, last name, device type, and prerelease access code (if provided)
We do NOT collect: government-issued IDs, financial account numbers, or identity verification documents.
2.2 Device & Technical Information
What this includes: Basic device and app environment information.
Standard Users
•
Device type and operating system version
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App version
•
No crash reporting, diagnostics, or performance monitoring
Diagnostic Participants
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IP address (used transiently for security and backend communication)
•
All Standard User technical information
•
Crash reports and error logs
•
Performance diagnostics (such as startup timing and error states)
Important: Diagnostics are collected through Sentry only after explicit opt-in.
Screen Recording & Session Replay
•
Standard Users: Never enabled
•
Diagnostic Participants: Only enabled with explicit consent
2.3 Usage Data
Standard Users
We do not collect:
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Usage data
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Analytics
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Interaction tracking
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Behavioral metrics
Diagnostic Participants
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Limited diagnostic usage signals related to crashes or performance issues
•
No behavioral profiling or feature usage analytics
Privacy Promise: We do not track user behavior for advertising or marketing purposes.
2.4 User-Generated Content
What this includes: Content you voluntarily enter into the App, such as:
•
Song titles and artist names
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Lyrics and chords
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Set lists
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Feedback text
Standard Users
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Content is stored locally on the user’s device
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Not uploaded to our servers
Diagnostic Participants
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Same handling as Standard Users
•
Content may be included only if voluntarily submitted through a feedback or support flow
Privacy Promise: We do not analyze, mine, or monetize user-generated content.
2.5 Location Data
Standard Users
❌ We do not collect location data
Diagnostic Participants
We do not collect location data
Clear Policy: No user groups have location data collected.
2.6 Sensitive Data
We do not intentionally collect sensitive personal data, including:
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Health information
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Biometric identifiers
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Financial account data
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Government identification numbers
Protection Policy: If a user voluntarily or accidentally includes sensitive information in the app, it will not be collected or used.
3. How We Use Your Information
We use collected information to:
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Create and manage user accounts
•
Authenticate users
•
Process subscriptions and manage entitlements
•
Respond to support requests
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Operate prerelease and feedback programs
•
Diagnose crashes and performance issues (Diagnostic Participants only)
•
Comply with legal obligations
Privacy Commitment: We do not use personal data for advertising, tracking, or cross-context behavioral profiling.
4. Third-Party Services
We rely on trusted service providers to operate the App:
Service
Purpose
Data Usage
Supabase
Authentication, backend services, user metadata
Account management
RevenueCat
Subscription management and purchase validation
Payment processing
Sentry
Crash reporting and diagnostics
Error monitoring (Diagnostic Participants only)
Expo
App updates and deployment
Deployment services
Amazon Web Services SES
Email delivery
Support communications
Google Workspace
Support email and communications
Customer support
Apple App Store & Google Play
Payment processing
App store transactions
Each provider processes data according to its own privacy policies.
5. Data Retention
Data Retention Periods
Data Type
Retention Period
Account data
Until user requests deletion or within 90 days of subscription cancellation
Prerelease signup data
Duration of the program
Newsletter data
Until user unsubscribes
Diagnostic data
According to provider retention policies
Local app data
Until deleted or uninstalled
Deletion Process
•
Standard deletion requests are processed within 30 days unless otherwise required by law
•
If account deletion is initiated by the user in the app, account data will be deleted immediately following the subscription cancellation process
6. Your Rights and Choices
Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion
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Export your data
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Opt out of diagnostic sharing at any time
Regional Protections
•
California residents have additional rights under applicable law
•
We do not sell personal information
To exercise these rights, contact us at the email address below.
7. Data Security
Security Measures
We use reasonable technical and organizational safeguards, including:
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Encrypted data transmission
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Access controls
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Secure authentication handling
Security Commitment
No system is completely secure, but we actively work to protect user data through:
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Regular security updates
•
Monitoring for potential vulnerabilities
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Industry-standard security practices
8. Children’s Privacy
Another’n is available for download by users of all ages, including children under 13.
Protection Measures
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We do not knowingly collect personal information from children under the age of 13
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We do not require users to provide their age
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Participation in prerelease, beta, or developer feedback programs is intended for adults
Response Protocol
If we become aware that a child under 13 has:
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Provided personal information, or
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Enrolled in a prerelease or beta program
We will:
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Delete that information
•
Revoke access to the program
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
9. International Data Transfers
Data may be processed in the United States or other countries where service providers operate. Appropriate safeguards are used where required.
Data Transfer Protections
•
Standard Contractual Clauses where applicable
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Adequacy decisions for supported regions
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Enhanced security measures for international transfers
10. Policy Updates
Update Process
We may update this policy as practices evolve.
Notification
Material changes will be communicated through:
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In-app notifications
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Email notifications
•
Website updates
Effective Date
Updated policies will specify the new effective date.
11. Contact Information
Get in Touch
If you have questions or requests about this Privacy Policy, contact:
Email
support@anothern.app
Website
https://anothern.app/privacy
Response Time
We typically respond to inquiries within 3-5 business days.
What to Include
For faster processing, please include:
•
Your account email (if applicable)
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Specific question or request
•
Relevant details about your concern
Another'n
Learn lyrics. Build your repertoire. Never blank on stage.
2026 Aloof Software LLC. All rights reserved.