Privacy Policy
Privacy Policy
Effective Date: January 14, 2026
This Privacy Policy describes how Another’n (the “App”) collects, uses, stores, and protects information. It applies to:
Users of standard production releases
Prerelease or beta users (including TestFlight and other prerelease builds)
Users who voluntarily opt in to diagnostic data sharing to support development
User Groups
We distinguish between two user groups:
1.
Standard Users – users who have not enabled diagnostic sharing
2.
Diagnostic Participants – prerelease/beta users and users who explicitly opt in to diagnostic sharing through the in-app “Support Developers” setting
Note: No non-standard or invasive data is collected from any users at this time. All data collection is limited to basic account information and optional diagnostics for users who opt in.
1. Scope Overview
Standard Users
Standard Users use the production version of the App and have not enabled diagnostic sharing.
For Standard Users, we collect only the minimum information required for account creation and authentication.
We do not collect:
Analytics
Behavioral data
Usage metrics
App interaction data
Diagnostic Participants
Diagnostic Participants are users who explicitly opt in to diagnostic data sharing, either by:
Participating in a prerelease or beta program, or
Enabling the in-app “Support Developers” setting
Diagnostic Participants share additional technical diagnostics only, used solely to identify bugs, improve performance, and support development.
2. Information We Collect
Each category below applies to both groups, with differences clearly noted where applicable.
2.1 Personal Identifiers
What this includes: Basic identifiers required for account access.
Standard Users
Email address
Authentication metadata required for login
Diagnostic Participants
The same information as Standard Users
For prerelease signups only: first name, last name, device type, and prerelease access code (if provided)
We do NOT collect: government-issued IDs, financial account numbers, or identity verification documents.
2.2 Device & Technical Information
What this includes: Basic device and app environment information.
Standard Users
Device type and operating system version
App version
No crash reporting, diagnostics, or performance monitoring
Diagnostic Participants
IP address (used transiently for security and backend communication)
All Standard User technical information
Crash reports and error logs
Performance diagnostics (such as startup timing and error states)
Important: Diagnostics are collected through Sentry only after explicit opt-in.
Screen Recording & Session Replay
Standard Users: Never enabled
Diagnostic Participants: Only enabled with explicit consent
2.3 Usage Data
Standard Users
We do not collect:
Usage data
Analytics
Interaction tracking
Behavioral metrics
Diagnostic Participants
Limited diagnostic usage signals related to crashes or performance issues
No behavioral profiling or feature usage analytics
Privacy Promise: We do not track user behavior for advertising or marketing purposes.
2.4 User-Generated Content
What this includes: Content you voluntarily enter into the App, such as:
Song titles and artist names
Lyrics and chords
Set lists
Feedback text
Standard Users
Content is stored locally on the user’s device
Not uploaded to our servers
Diagnostic Participants
Same handling as Standard Users
Content may be included only if voluntarily submitted through a feedback or support flow
Privacy Promise: We do not analyze, mine, or monetize user-generated content.
2.5 Location Data
Standard Users
❌ We do not collect location data
Diagnostic Participants
We do not collect location data
Clear Policy: No user groups have location data collected.
2.6 Sensitive Data
We do not intentionally collect sensitive personal data, including:
Health information
Biometric identifiers
Financial account data
Government identification numbers
Protection Policy: If a user voluntarily or accidentally includes sensitive information in the app, it will not be collected or used.
3. How We Use Your Information
We use collected information to:
Create and manage user accounts
Authenticate users
Process subscriptions and manage entitlements
Respond to support requests
Operate prerelease and feedback programs
Diagnose crashes and performance issues (Diagnostic Participants only)
Comply with legal obligations
Privacy Commitment: We do not use personal data for advertising, tracking, or cross-context behavioral profiling.
4. Third-Party Services
We rely on trusted service providers to operate the App:
Service
Purpose
Data Usage
Supabase
Authentication, backend services, user metadata
Account management
RevenueCat
Subscription management and purchase validation
Payment processing
Sentry
Crash reporting and diagnostics
Error monitoring (Diagnostic Participants only)
Expo
App updates and deployment
Deployment services
Amazon Web Services SES
Email delivery
Support communications
Google Workspace
Support email and communications
Customer support
Apple App Store & Google Play
Payment processing
App store transactions
Each provider processes data according to its own privacy policies.
5. Data Retention
Data Retention Periods
Data Type
Retention Period
Account data
Until user requests deletion or within 90 days of subscription cancellation
Prerelease signup data
Duration of the program
Newsletter data
Until user unsubscribes
Diagnostic data
According to provider retention policies
Local app data
Until deleted or uninstalled
Deletion Process
Standard deletion requests are processed within 30 days unless otherwise required by law
If account deletion is initiated by the user in the app, account data will be deleted immediately following the subscription cancellation process
6. Your Rights and Choices
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Export your data
Opt out of diagnostic sharing at any time
Regional Protections
California residents have additional rights under applicable law
We do not sell personal information
To exercise these rights, contact us at the email address below.
7. Data Security
Security Measures
We use reasonable technical and organizational safeguards, including:
Encrypted data transmission
Access controls
Secure authentication handling
Security Commitment
No system is completely secure, but we actively work to protect user data through:
Regular security updates
Monitoring for potential vulnerabilities
Industry-standard security practices
8. Children’s Privacy
Another’n is available for download by users of all ages, including children under 13.
Protection Measures
We do not knowingly collect personal information from children under the age of 13
We do not require users to provide their age
Participation in prerelease, beta, or developer feedback programs is intended for adults
Response Protocol
If we become aware that a child under 13 has:
Provided personal information, or
Enrolled in a prerelease or beta program
We will:
Delete that information
Revoke access to the program
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
9. International Data Transfers
Data may be processed in the United States or other countries where service providers operate. Appropriate safeguards are used where required.
Data Transfer Protections
Standard Contractual Clauses where applicable
Adequacy decisions for supported regions
Enhanced security measures for international transfers
10. Policy Updates
Update Process
We may update this policy as practices evolve.
Notification
Material changes will be communicated through:
In-app notifications
Email notifications
Website updates
Effective Date
Updated policies will specify the new effective date.
11. Contact Information
Get in Touch
If you have questions or requests about this Privacy Policy, contact:
Email
support@anothern.app
Website
https://anothern.app/privacy
Response Time
We typically respond to inquiries within 3-5 business days.
What to Include
For faster processing, please include:
Your account email (if applicable)
Specific question or request
Relevant details about your concern
Another'n
Learn lyrics. Build your repertoire. Never blank on stage.
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